Effective Date: August 5, 2026
Last Updated: September 2, 2026
MakeOurHome (“MakeOurHome,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use the MakeOurHome mobile application, website, and related products and services (collectively, the “Services”).
MakeOurHome is intended only for individuals who are 18 years of age or older.
By accessing or using the Services, you acknowledge the practices described in this Privacy Policy.
We may collect information that you provide directly to us, information generated through your use of the Services, and certain information automatically collected from your device.
When you create or manage a MakeOurHome account, we may collect information such as:
• Name
• Email address
• Phone number
• Username or account identifier
• Login and authentication information
• Other information you choose to provide through your profile
MakeOurHome is designed to help users understand, visualize, organize, and interact with information about their homes. In connection with these features, we may collect information about a property, including:
• Property or home address
• General property information
• Room names, types, dimensions, and layouts
• Floor plans and spatial information
• Information about furniture, fixtures, appliances, and other objects within a property
• Information you manually enter about your home
Certain MakeOurHome features may use your device’s camera and supported sensors to scan or capture information about your home.
Depending on the features you use and your device’s capabilities, we may collect or process:
• Photos and images
• Video or camera data used during scanning
• Room scans
• Measurements and dimensions
• Depth or spatial information
• Floor plans
• 3D models and representations of rooms or properties
• Information about objects or features detected within a room
We use this information to provide features such as property scanning, room visualization, spatial analysis, home insights, and generation of digital or 3D representations of your home.
We will request device permissions where required before accessing your camera or other applicable sensors.
With your permission, MakeOurHome may collect precise or approximate location information from your device.
We may use location information to:
• Identify or confirm the location of a property
• Support property-related features
• Improve the accuracy and functionality of home-related services
• Provide location-relevant information or recommendations
• Protect the security and integrity of the Services
You may control location permissions through your device settings. Certain features may not function properly if location access is disabled.
When you use MakeOurHome, we may automatically collect certain technical information, including:
• Device type and model
• Operating system and app version
• IP address
• Device identifiers
• Language and regional settings
• App activity and interactions
• Features accessed
• Crash reports
• Performance and diagnostic information
• Date, time, and duration of activity
We use this information to operate, maintain, secure, analyze, and improve the Services.
If you contact us for customer support, provide feedback, participate in a survey, or otherwise communicate with us, we may collect your contact information and the contents of your communications.
We may use the information we collect to:
• Create and manage your MakeOurHome account
• Authenticate users and maintain account security
• Provide and operate the Services
• Process and generate home scans, floor plans, spatial reports, and 3D models
• Provide personalized home information, insights, and recommendations
• Save and display information associated with your property
• Improve and develop MakeOurHome’s features and functionality
• Understand how users interact with the Services
• Diagnose technical problems and improve performance
• Communicate with you regarding your account or the Services
• Respond to customer support requests
• Send important administrative, security, or service-related notices
• Detect, investigate, and prevent fraud, misuse, security incidents, or other harmful activity
• Enforce our Terms and other agreements
• Comply with applicable legal and regulatory requirements
Where required by applicable law, we will obtain your consent before using your information for purposes that require consent.
We do not sell your personal information for money.
We may disclose information in the following circumstances:
We may share information with vendors, contractors, and other service providers that perform services on our behalf, such as:
• Cloud hosting and data storage
• Authentication services
• Analytics
• Application development and maintenance
• Customer support
• Security and fraud prevention
• Communications and email delivery
These providers may access information only as necessary to perform services for us and subject to applicable contractual and legal requirements.
We may share information when you specifically request or authorize us to do so, including when you use a feature that allows you to share information about a property, room, report, scan, or other content.
We may disclose information if we reasonably believe disclosure is necessary to:
• Comply with applicable law, regulation, legal process, or governmental request
• Protect the rights, property, or safety of MakeOurHome, our users, or others
• Investigate fraud, security incidents, or potential violations of our agreements
• Establish, exercise, or defend legal claims
If MakeOurHome is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar corporate transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.
We recognize that information concerning the interior and layout of a home may be particularly sensitive.
Information generated through MakeOurHome’s scanning and spatial features may include room dimensions, layouts, images, 3D representations, and information regarding objects or features within a home.
We use this information primarily to provide the Services and features requested by you.
We take reasonable administrative, technical, and organizational measures designed to protect this information from unauthorized access, use, alteration, or disclosure.
Users should only scan or submit information about properties they own, occupy, manage, or otherwise have permission to scan.
Certain features of MakeOurHome may require access to your device’s location.
Where required, we will ask for permission before accessing precise location information. You can change your location permissions at any time through your device settings.
Disabling location access may limit certain features of the Services.
We retain personal information for as long as reasonably necessary to provide the Services, maintain your account, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the type of information and the reason we collected it.
When information is no longer reasonably necessary, we may delete or anonymize it, subject to applicable legal, security, backup, and recordkeeping requirements.
You may request deletion of your MakeOurHome account and associated personal information by using any account deletion functionality available within the Services or by contacting us at [Privacy Email Address].
When you request account deletion, we will delete or anonymize personal information associated with your account as required by applicable law, except where we are permitted or required to retain certain information for legal, security, fraud-prevention, dispute-resolution, or other legitimate purposes.
Certain information may remain temporarily in backup systems before being deleted in accordance with our normal backup and retention procedures.
Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.
These rights may include the right to:
• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of personal information
• Request information about how your personal information is collected, used, or disclosed
• Obtain a copy of certain personal information
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing where applicable
• Opt out of certain forms of data sharing or targeted advertising where applicable
• Appeal certain decisions regarding a privacy request where required by law
To submit a privacy request, contact us at [Privacy Email Address].
We may need to verify your identity before processing certain requests.
You will not be discriminated against for exercising privacy rights provided by applicable law.
MakeOurHome is intended solely for individuals who are 18 years of age or older.
You must be at least 18 years old to create an account or use the Services.
We do not knowingly collect, use, or disclose personal information from individuals under the age of 18. If we become aware that we have collected personal information from an individual under 18, we will take reasonable steps to delete that information and, where applicable, terminate the associated account.
If you believe that an individual under the age of 18 has provided personal information to MakeOurHome, please contact us at [Privacy Email Address].
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account has been accessed without authorization.
The Services may contain links to or integrations with third-party websites, applications, products, or services.
Those third parties may collect and process information under their own privacy policies. MakeOurHome is not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies before providing information to them.
We may use analytics tools and similar technologies to understand how users interact with MakeOurHome, identify technical issues, measure performance, and improve the Services.
Depending on the tools used, these technologies may collect device information, usage information, identifiers, IP addresses, and information regarding your interactions with the Services.
Where required by applicable law, we will provide appropriate choices or obtain consent for these technologies.
We may send you communications relating to your account and use of MakeOurHome, including security notices, service announcements, policy updates, and other administrative communications.
If we send marketing communications, you may opt out of receiving those communications using the unsubscribe mechanism provided in the message or by contacting us.
You may continue to receive non-marketing communications necessary to operate your account or provide the Services.
MakeOurHome and its service providers may process and store information in the United States and other countries.
If personal information is transferred across national borders, we will take steps required by applicable law to provide appropriate protections for that information.
We may update this Privacy Policy from time to time to reflect changes to the Services, our practices, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
If we make material changes, we may provide additional notice through the Services, by email, or through another appropriate method.
Your continued use of the Services following an updated Privacy Policy is subject to applicable law.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
MakeOurHome, Inc.
Email: [email protected]
Mailing Address: 174 Washington St, 4L, Jersey City, NJ 07302
For privacy-related requests, please include sufficient information for us to understand and respond to your request.